What Our Customers Are Saying
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Anthony Mannuzza, GLEN HEAD, NY
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I was contacted by email about the Ducati Demo days. I have been a long term BMW rider, but always wanted to ride a Ducati Superbike, and jumped at the opportunity. Once I rode them, I had to get one. I worked closely with Romy on my trade in, setting up some more test rides, getting information about the different models. He was very helpful and made the process smooth. Within a week, I'm riding my new 959 Panigale. All ready have my 600 mile service set up with Steve and look forward to a good long relationship.
Wil Witt, Poughquag, NEW YORK -
After a not so pleasant experience with another Ducati Dealership, I asked a few friends who they recommended..and one name kept popping up...Hudson Valley Motorcycles. Am I glad i took their advice. Duane was more than professional and accommodating. Responded to my emails immediately, gave me fantastic pricing on bike and accessories and was always willing to go the extra mile. Being in sales myself, it is very hard to impress me when it comes to the overall buying experience...I thought by the way I was treated I was spending $100,000 not $14000. Way to go guys, keep it up. You have a life long friend in me!!
Stephen , Hopewell Junction, NY -
I had a 2005 Yamaha FJR1300 with 27,000 miles serviced at Hudson Valley Motorcycles. Chris in service did all of the work. It was a major service including a valve adjustment, replacement of all fluids, air, oil filter etc. The result was outstanding. I rode the bike home last Friday and immediately noticed that the acceleration, responsiveness were vastly improved. As well, the transmission was much, much smoother than when I brought it in. Chris took care of everything that I had asked, and more -- he even tried to fix a broken 'glove box'...he went way beyond the call of duty. I would recommend Hudson Valley to anyone looking for honest, very competent service for their bike
Samuel , Scarsdale, NY -
I purchased my Yamaha in June 2012. Had a set of bags placed on the bike. Developed a problem with both bags. They were out of the warranty period. I was assured that I would get new bags and I did. Can not beat the service. Very pleased and when ready will purchase my next bike from Hudson Valley.
David , Lake Peekskill, NY -
Great people to work with. Fair pricing and bike was ready to go when I came to pick it up.
Reid , Lake Peekskill, NY -
It was a pleasure doing business with Duane. He showed excellent professionalism throughout the whole transaction. I look forward to many future purchases at HVM.
Al , Stony Point, NY -
Hello Although the service i had done was awhile back, it was done in a professional manner. The staff in the showroom took time to look things up for me and fully explain the prices. Everyone was pleasant and handled customer service with a smile. Bob H.
Bob , Shrub Oak, NY -
I had ridden Japanese brand motorcycles (GSXR, YZF, & RR) on street & track since '96. Since I moved to Westchester from NYC, I've been dedicated to Hudson Valley Motorcycle shop in Ossining NY for 10 years and through 7 motorcycles. I've always trusted everyone in the shop, and would NEVER go anywhere else. These people care about customer satisfaction. I had never thought about the Ducati brand until Hudson Valley picked up the brand last year. Since then, I hesitantly sold 5 Japanese bikes in my stable, and bought 2 Panegali, one for street & one for track. I'll never look back. Best bike I've ever ridden.
-Anonymous -
Hudson Valley is a rare sort of dealership. Having owned many bikes over many years, I can honestly say that the Alexanders are truly "old school." They're honest, straight talking motorcycle enthusiasts. They do what they say they'll do. They'll do their best to make a customer instead of just a sale. They really earned my loyalty and I've become a multi-bike buyer and service customer. Thanks guys!
Greg , Ridgefield, CT -
I purchase a triumph street triple R for my husband for our 10 year wedding anniversary. I was treated with total respect and was not given the run around or BS.. Duane the sale manage is a great individual he even deliver the bike as part of the surprise. 10 stars.
Avi , New City, NY -
My first experience with Hudson Valley was a great one..I had new tires mounted and brake lines and pads installed..They did a great job and corrected a brake problem I had in a reasonable amount of time and at a fair price..They had great concern about correcting the braking problem before releasing the bike to me, and I could tell that safety was a top priority to the staff...The people there are friendly and call you with the progress status of the repairs on your bike while my bike was there...I've been riding for 34 years and I will no doubt be going back to Hudson Valley Cycles for my needs in the future,,,,Its a great place...
Frank , Mamaroneck, NY -
I had my first experience with the Hudson Valley Ducati Dealership today. I must say how impressed I am with the Service, Parts and Sales Staff. They are very knowledgeable, courteous and friendly. Eli in service accommodated me on short notice to remap my ECU, he took the time to explain the process and the bike is running great. Looking forward to a long relationship with Hudson Valley Ducati. Rob Montefusco
Rob , Redding, CT -
So far I've had a great experience with this dealer. They're willing to help every step of the way and everyone there is very knowledgeable!
Scott , Ossining, NY -
I bought my GSX650F there and the sales manager was extremely helpful and informative. He also gave me a great deal on the bike, and 2 helmets. I look forward to going back there for my other riding equipment and parts.
Sal , Congers, NY -
I purchased a new, 2011 Ninja 250r a couple of months ago. To say that it was the easiest buying experience of a lifetime would be an understatement. The attention, information, and service I received from the folks at Hudson Valley was by far the most informative and satisfying. Duane put together my sale which went extremely well made me feel right at home. When it was delivered to my front door, I was confident about my purchase and was sure I would be back to Hudson Valley for my next new one!! What a great no hassle time buying my first motorcycle, customer service and financing was fun and a pleasure to work with. Thanks for all the help and excellent service!!
Hugo , White Plains, NY -
Having purchased two kawasakis in the past two years from Hudson Valley I have to say that this dealership goes the extra yard. Duane in sales gave me great guidance and was patient during two purchases including a trade in. He gave me a fair deal and was very informative. I love my 650r and highly recommend Hudson Valley for purchase, trade in or service. Thanks Hudson Valley!
Howard , White Pleasantville, NY -
Great dealership. the parts and mechanics are by far very knowledgeable and won't steer you wrong in any way. Whatever you need they have and/or can get great place all around Thanks
-Anonymous -
Fine dealership. the parts and mechanics are good people and very knowledgeable. You cannot go wrong buying a bike here.
John , Buchanan, NY -
After a not so pleasant experience with another Ducati Dealership, I asked a few friends who they recommended..and one name kept popping up...Hudson Valley Motorcycles. Am I glad i took their advice. Duane was more than professional and accommodating. Responded to my emails immediately, gave me fantastic pricing on bike and accessories and was always willing to go the extra mile. Being in sales myself, it is very hard to impress me when it comes to the overall buying experience...I thought by the way I was treated I was spending $100,000 not $14000. Way to go guys, keep it up. You have a life long friend in me!!
Stephen , Hopewell Junction, NY -
I had a 2005 Yamaha FJR1300 with 27,000 miles serviced at Hudson Valley Motorcycles. Chris in service did all of the work. It was a major service including a valve adjustment, replacement of all fluids, air, oil filter etc. The result was outstanding. I rode the bike home last Friday and immediately noticed that the acceleration, responsiveness were vastly improved. As well, the transmission was much, much smoother than when I brought it in. Chris took care of everything that I had asked, and more -- he even tried to fix a broken 'glove box'...he went way beyond the call of duty. I would recommend Hudson Valley to anyone looking for honest, very competent service for their bike
Samuel , Scardale, NY -
I purchased my Yamaha in June 2012. Had a set of bags placed on the bike. Developed a problem with both bags. They were out of the warranty period. I was assured that I would get new bags and I did. Can not beat the service. Very pleased and when ready will purchase my next bike from Hudson Valley.
David , Lake Peefskill, NY -
Great people to work with. Fair pricing and bike was ready to go when I came to pick it up.
Reid , Lake Peekskill, NY -
It was a pleasure doing business with Duane. He showed excellent professionalism throughout the whole transaction. I look forward to many future purchases at HVM.
Al , Stony Point, NY -
Hello Although the service i had done was awhile back, it was done in a professional manner. The staff in the showroom took time to look things up for me and fully explain the prices. Everyone was pleasant and handled customer service with a smile. Bob H.
Bob , Shrub Oak, NY -
I had ridden Japanese brand motorcycles (GSXR, YZF, & RR) on street & track since '96. Since I moved to Westchester from NYC, I've been dedicated to Hudson Valley Motorcycle shop in Ossining NY for 10 years and through 7 motorcycles. I've always trusted everyone in the shop, and would NEVER go anywhere else. These people care about customer satisfaction. I had never thought about the Ducati brand until Hudson Valley picked up the brand last year. Since then, I hesitantly sold 5 Japanese bikes in my stable, and bought 2 Panegali, one for street & one for track. I'll never look back. Best bike I've ever ridden.
-Anonymous -
Hudson Valley is a rare sort of dealership. Having owned many bikes over many years, I can honestly say that the Alexanders are truly "old school." They're honest, straight talking motorcycle enthusiasts. They do what they say they'll do. They'll do their best to make a customer instead of just a sale. They really earned my loyalty and I've become a multi-bike buyer and service customer. Thanks guys!
Greg , Ridgefield, CT -
I purchase a triumph street triple R for my husband for our 10 year wedding anniversary. I was treated with total respect and was not given the run around or BS.. Duane the sale manage is a great individual he even deliver the bike as part of the surprise. 10 stars.
Avi , New City, NY -
My first experience with Hudson Valley was a great one..I had new tires mounted and brake lines and pads installed..They did a great job and corrected a brake problem I had in a reasonable amount of time and at a fair price..They had great concern about correcting the braking problem before releasing the bike to me, and I could tell that safety was a top priority to the staff...The people there are friendly and call you with the progress status of the repairs on your bike while my bike was there...I've been riding for 34 years and I will no doubt be going back to Hudson Valley Cycles for my needs in the future,,,,Its a great place...
Frank , Mamaroneck, NY -
I had my first experience with the Hudson Valley Ducati Dealership today. I must say how impressed I am with the Service, Parts and Sales Staff. They are very knowledgeable, courteous and friendly. Eli in service accommodated me on short notice to remap my ECU, he took the time to explain the process and the bike is running great. Looking forward to a long relationship with Hudson Valley Ducati. Rob Montefusco
Rob , Edding, CT -
So far I've had a great experience with this dealer. They're willing to help every step of the way and everyone there is very knowledgeable!
Scott , Ossining, NY -
I bought my GSX650F there and the sales manager was extremely helpful and informative. He also gave me a great deal on the bike, and 2 helmets. I look forward to going back there for my other riding equipment and parts.
Sal , Congers, NY -
I purchased a new, 2011 Ninja 250r a couple of months ago. To say that it was the easiest buying experience of a lifetime would be an understatement. The attention, information, and service I received from the folks at Hudson Valley was by far the most informative and satisfying. Duane put together my sale which went extremely well made me feel right at home. When it was delivered to my front door, I was confident about my purchase and was sure I would be back to Hudson Valley for my next new one!! What a great no hassle time buying my first motorcycle, customer service and financing was fun and a pleasure to work with. Thanks for all the help and excellent service!!
Hugo , White Plains, NY -
Having purchased two kawasakis in the past two years from Hudson Valley I have to say that this dealership goes the extra yard. Duane in sales gave me great guidance and was patient during two purchases including a trade in. He gave me a fair deal and was very informative. I love my 650r and highly recommend Hudson Valley for purchase, trade in or service. Thanks Hudson Valley!
Howard , White Pleasantville, NY -
Great dealership. the parts and mechanics are by far very knowledgeable and won't steer you wrong in any way. Whatever you need they have and/or can get great place all around Thanks
-Anonymous -
Fine dealership. the parts and mechanics are good people and very knowledgeable. You cannot go wrong buying a bike here.
John , Buchanan, NY
Just had my 2021 Monster 1200s serviced. I would like to take this time to say thank you to Marchiello for the time and effort in which he took to work on my bike. Wonderful Experience, and family owned and operated. I spoke to Rich Sr. and he was an absolute gentlemen. I encourage everyone to get their bike serviced here. I know it took a while to get done, but I'm extremely happy with the service. Thank you Steve for helping me customize accessories and work with me to pick out other items for the future. Thank you, Anthony Mannuzza